As Jessica and Michelle celebrate ten years of representing Bolon in Southeast Asia, we sat down with them to reflect on their journey, the changes in the design industry, and their unwavering loyalty to the Bolon brand.
Q: Can you share some of the significant changes you’ve witnessed in the design industry over the past decade?
Jessica: Absolutely! When we first started, sustainability was still a buzzword for many. Now, it’s a fundamental expectation. Designers are more conscious of their choices, and there’s a growing demand for eco-friendly materials. It’s inspiring to see how the industry has embraced sustainability as a core principle rather than an afterthought.
Michelle: I agree. We’ve also seen a shift towards personalization in design. Clients want spaces that reflect their identity and values. This is where Bolon really shines, offering versatile flooring options that allow for unique expressions in every project.
Q: How has Bolon adapted to these changes in the industry?
Jessica: Bolon has been at the forefront of this evolution. The brand has consistently innovated, expanding its range of colors, patterns, and textures. This versatility enables designers to create bespoke environments that meet the diverse needs of their clients.
Michelle: Bolon’s commitment to sustainability has strengthened. The use of recycled materials and responsible production methods has become integral to their identity. It’s reassuring to represent a brand that aligns with our values and those of our clients.

Q: A notable event in the last 10 years has been the COVID-19 pandemic. How did your approach to design change during this time?
Michelle: The pandemic highlighted the importance of hygiene and cleanability in design. Clients became more focused on products that are easy to maintain. Bolon’s flooring, known for its cleanability, became a go-to choice for many projects during this time.
Jessica: We emphasized that choosing Bolon is not just about aesthetics; it’s also about creating safe, healthy spaces. This adaptability has been crucial in navigating the challenges posed by the pandemic.
Q: What keeps you loyal to the Bolon brand after all these years?
Jessica: For me, it’s the brand’s unwavering commitment to quality and innovation. Bolon constantly pushes the boundaries of design while staying true to its sustainable ethos. This resonates with my personal and professional values.
Michelle: I feel the same way. The strong community that Bolon fosters among its representatives and designers is also inspiring. We’re part of a larger movement that prioritizes sustainability and creativity, and that sense of purpose keeps me motivated.
Q: Looking ahead, what excites you about the future of design and your role with Bolon?
Jessica: I’m excited about the potential for further innovation in sustainable materials and design practices. As we continue to adapt to changing client needs, I believe Bolon will remain a leader in this space, setting trends rather than following them.

Michelle: I share that excitement. The future is all about collaboration and creativity. I look forward to exploring new partnerships and projects that allow us to push the envelope and redefine what flooring can be.
As Jessica and Michelle reflect on their decade-long journey with Bolon, it’s clear that their passion for design and commitment to sustainability will continue to expand. Here’s to many more years of innovation, inspiration, and loyalty to the Bolon brand!
Jessica Fayers, Regional Sales Manager (Southeast Asia), jessica@bolonasia.com
Michelle, Area Sales Manager (Hong Kong, Phillipines, Macau), michelle@bolonasia.com